Contact Us

 

Before reaching out to us please review the following:

• For faster responses on product-related inquiries, please reach out to the stores directly at 757-547-7577.
• A lot of useful FAQs regarding selling and trading in to us can be found at videogameheaven.com/trades.
• Policies as well as return & exchange procedures (including who to contact) regarding product bought in-store/online can be found at videogameheaven.com/returns.
• For all job opportunity inquiries, please fill out an application and attach a resume at videogameheaven.com/jobs.
• Found a bug or experiencing a technical issue on the website? We want to know! Please describe the issue and notify us through this form.
• If you experienced an issue regarding your shopping experience online or in our stores, we always want to know! Please use the contact form below and we will make sure the proper individuals reach out to you to attempt to address you concern.