To all of our valued customers and guests,
Give us a follow on our social media to stay in the loop with an changes in hours or operations!
This is currently TBD. Due to the dynamic nature of this pandemic we will be monitoring conditions daily. We will continually abide to all executive ordinances and regulations that dictate the means in which we can legally operate. Should we choose to close again (whether voluntary or not), we will make a public announcement.
If you bought something that has an issue, then be rest assured that we will address your concerns. Since different products have different guarantees and warranties, we will address each issue appropriately while considering leniency on the time window of the policies due to our previous closure. Please be sure to bring your receipt with you.
As of the moment, all repair services are available again. You can call any store or reach out to the repair department thru the contact info available on the Repairs page (link is on the menu at the top of the page). Thank you for your understanding.
If you were unable to pick up a completed repair before we closed, then just head to the location it is waiting at. It'll still be there.
Absolutely. Just head to the store you placed the preorder at and we will be more than happy to refund you. At the moment we can only offer a preorder refund in-person. If you're currently unable (or uncomfortable) making it to the store at this time, then you can still come in at any point in the future. Your eligibility for a preorder refund never expires.
We would politely request you to send your inquiries to us directly by using the Contact Us link at the bottom of this webpage.